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Hawaii, Alaska, and Canada addition shipping charge applied at check out. 

FAQ ORDER

When will my order arrive?

Production on most items is 5 business days + shipping. Limited editions are typically 2–3 weeks + shipping. You can reach out with questions any time by texting 360-401-0909 or emailing janicepastorfineart@gmail.com.

Can I pick up at your studio?

All of my print orders are produced and shipped from my fine art printing partner. Due to the many sizes and styles options I offer, I don't keep inventory at the studio. Original paintings may be picked up at the studio by appointment.

Can I cancel or change my order? 

Unless your order has already gone into production you can cancel it. Typically orders go into production the next business day, but sometimes same-day depending on the order time. Please contact me as soon as possible if you need to cancel your order by texting 360-401-0909 or emailing janicepastorfineart@gmail.com. I do this because I really want you to love your artwork. 

Do you have a return/exchange policy?

We will provide a no charge replacement or refund for any quality issues. We may request photos of the damage or to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact by texting 360-401-0909 or emailing janicepastorfineart@gmail.com.

What is the difference between a print and an original? 

PRINTS:  A print is a very high-quality reproduction of an original painting. My prints are created by taking very high-resolution photographs of my original paintings, and then printing them onto museum-quality, archival papers and other materials.

ARTIST-ENHANCED CANVAS:

I order a print of an existing piece on canvas, then apply a some paint on top. The result is a one-of-a-kind version of an existing piece. This is a perfect option if you’ve fallen in love with a piece for which the original has already sold, or when you’d like the look and feel of an original without the price tag. Contact me to special-order one today! Drop me a email, text or message me through the contact form.

ORIGINALS: 

An original painting is a one-of-a-kind painting, done completely by hand by me, Janice. Original paintings will vary in size and type of paint I use.

How do I contact customer support? 

You can contact at 360-401-0909 or emailing janicepastorfineart@gmail.com.

How can I keep up with your new work? 

Follow me on social media, scroll down to the footer to subscribe to my email list for exclusive offers and get the scoop on my new work. 

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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